In looking again at the first paragraph of the last post, I realize I have galloped through Padgett without really unpacking what's going on in his book. Padgett's main concern is the apparent lack of moral integrity among professionals. To explain this lack, he identifies a gap between our personal sense of morality - our understanding of right and wrong that we were brought up with - and the demands made upon us by our professional life. Quite often we are asked to do things in our work that we would immediately recognize as wrong if we were not at work and the usual pressures of work - performance, salary, promotion, peer pressure - were not in play. The tension this creates within us Padgett calls "self-fragmentation." We are divided within ourselves by the demands of our conscience versus the demands of our profession - and it is usually the demands of the profession that win out.
But Padgett also notes that the tendency of Western society to focus on the various roles people play is also fragmenting. We end up with different moralities for all the different roles we play: parent, child, professor, student, business professional, parishioner, tax payer. So we end up acting according to what is "allowed" in one sector of our lives - which may be entirely at odds with the rules of the game in another sector. We may think it's OK to cheat a little at our taxes but we would never do so in our church offering.
This puts us in a "role morality" where our main concern becomes following the rules. As long as we follow the rules, we're OK; we can't be blamed. If something is legal - then surely it is moral. And if something legal is immoral - well, then, fix the law. This is what Padgett means by "compliance" and game-playing. Compliance usually sounds to us like something good. Surely what we want is for business to be compliant with regulations. But the danger of "mere compliance" is that business and other professionals will use a checklist of rules complied with (There! I've played their little game and followed their petty rules!) rather than using their reason and intuition to decide for themselves what is morally appropriate and not in any given situation - as well as being compliant!
So what to do? How can we form business and other professionals to be truly moral and not just rule-followers?
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